HSM 520

HSM 520
Teams and Team Tools

MS
Degree

wifiOnline/On-Site

notebook-53 Credits

Course Description
The course builds a core competency of team building.  Each student takes the Myers Briggs assessment in order to learn natural team member inclinations and then builds a trial team based on an AMU-suggested team profile.  The course builds skills through a quick review of introductory team tools and then moves on to advanced team tools.  Students in the health systems program align team and tool use with traditional health emphasis on improving outcomes and reducing defects in specific medical situations such as operating room surgical teams.

Course Format
This course is delivered in on-line, onsite and or blended modules complemented by off-line review and assistance.

Course Goals
Deliver graduate level knowledge and best practices of team building principles and best practices.

Course Objectives

  • Teach how the elements of the define-measure-analyze-improve-control (DMAIC) quality system comprise a systemic approach to team building in healthcare
  • Explain and demonstrate the skilled calculation of return on investment (ROI)  from new or re-formulated teams in healthcare
  • Discuss systematic applications of team efforts to improve processes in healthcare