Quality and Lean Management in Healthcare Certificate and Certification The program provides practical vocabulary, concepts and examples in management, administration and leadership for healthcare students or working professionals who wish to expand their career options. Attendees meet online or onsite for three to six session of inter-active discussion with seasoned healthcare practitioners.
Introduction to Business Quality and Lean Management in Healthcare. Three sessions of three hours each; topics include lean healthcare management vocabulary; Healthcare outcomes expressed in management concepts; Selecting Healthcare Process Improvements.
Completing A Healthcare Process Improvement; includes three additional sessions of three hours each during which attendees form Teams and achieve actual, real-life process improvements (PI) at an employer or healthcare organization. Patient-centered-care expressed in quantitative measures; Process and Value-stream maps; Demonstrating and Explaining Healthcare Improvements To Leaders and Boards of Trustees.