QSM 440

QSM 440
Introduction to Performance-Based Management

BS
Degree

wifiOnline

notebook-53 Credits

Course Description
The course builds the core competency of understanding and defining contemporary quality measures by which organizations assess their performance. The course builds skills in tracking the performance measures through an AMU original, proprietary maturity matrix.

Course Format
This course is delivered in on-line modules complemented by off-line review and assistance. Where possible, on-site sessions are also offered.

Course Goals
Deliver basic knowledge and best practices of performance-based management.

Course Objectives

  • Teach how the elements of performance-based management reinforce a systemic approach to process improvement
  • Explain and demonstrate the skilled calculation of savings from performance-based management
  • Discuss the systematic application of performance-based management in quality-based applications