QSM 420

QSM 420
Teams and Team Tools

BS
Degree

wifiOnline

notebook-53 Credits

Course Description
The course builds a core competency in team building. The course builds skills in the use of introductory team data collection tools and their utilization by the team. Students align team and tool use with the traditional emphasis on improving outcomes and reducing defects. Student teams will be formed to complete designated assignments.

Course Format
This course is delivered in on-line modules complemented by off-line review and assistance. Where possible, on-site sessions will be offered.

Course Goals
Deliver basic knowledge and best practices of quality-based team building principles and best practices.

Course Objectives

  • Teach how the elements of quality-based team building assist a systemic approach to process improvement
  • Explain and demonstrate how quality-based team-building assists the skilled calculation of savings from improvements
  • Discuss the systematic application of quality-related principles and best practices in team building