Leaders and Lessons Learned from the Application of CQI
Students will read case-studies, visit the websites of leaders who have implemented or tried to implement quality systems management practices in their own organizations or in organizations for which they served as advisors and/or consultants, and listen to sessions on lessons learned from the leaders themselves. Health systems students will attend their own sessions led by health system leaders. The course builds a core competency in understanding the actions that constitute successful leadership in aligning quality systems. The course builds skills in delineating which practices are the ones most effectively employed and why they were successful.
This course is delivered in on-line modules complemented by off-line review and assistance. Where possible, on-site sessions are offered.
Deliver via personal recollections and experience of leaders how the leaders applied principles and best practices of quality systems management in health-related applications.
- Teach how specific leaders in particular and leaders in general have applied the principles and best practices of quality Systems Management in health-related applications
- Explain and demonstrate how specific leaders in particular and leaders in general have achieved savings from quality-based improvements in health-related applications
- Discuss the systematic application of quality-related lessons learned by leaders in health-related applications