QSM 580

QSM 580



notebook-53 Credits

Course Description
This course builds the core competency of understanding benchmarking as a strategic initiative, and uses primary and secondary benchmarking and case studies to consider which form of benchmarking is most suitable for each student employer or potential employer.  

Course Format
This course is delivered in on-line, on-site or blended modules complemented by off-line review and assistance.

Course Goals
Deliver graduate level knowledge of principles and best practices of benchmarking.

Course Objectives

  • Teach how the elements of benchmarking assist assessment of project results
  • Explain and demonstrate the skilled calculation of return on investment (ROI) from benchmarking
  • Discuss systematic applications of benchmarking